TEB Apps vs the Rest: What CRM is the best option?

Some businesses may still rely on tracking, managing, and converting leads through outdated means such as hardcopy files or a non-integrated digital system. As a result, the company spends more time and resources managing, tracking, and following up on current leads. Due to the lack of efficient tools, sales representatives struggle to maximize lead conversions ultimately affecting the sales and growth of the company. Recent data shared by Startups states that 91% of medium-sized businesses with 10 or more employees currently use CRM systems, and 65% of companies adopt CRM within five years of launching. In this article, discover why TEB Apps is the top choice for CRM software and how we can streamline your sales process to maximize conversions.

What is (CRM) Customer Relationship Management?

Customer relationship management also known as CRM, is a data-driven software solutions tool, that many businesses around the world have taken on to help manage, track, and store current customer data. CRM simplifies sales by centralizing data for all your business leads and current customers' information, also providing integrated tools to streamline every stage of your sales process. Some of the common features you may find within CRM software include:

• Contact management
• Lead management
• Interaction tracking
• Analytics and Reporting

Why your business should implement CRM software

The use of CRM software will allow your business to gain a better understanding of your current customer database. With a centralized system, you can easily access and pinpoint individual data such as demographics, contact details, and previous interactions with each consumer. Leveraging this tool will boost the efficiency of creating personalized communication efforts to build a stronger customer relationship, allowing your sales team to maximize conversions. Data shared by Tech.co states implementing CRM software can boost a company's sales conversions by 29%.

The players in the CRM Market

In today's highly competitive market, the demand for CRM software has skyrocketed as businesses strive to streamline their operations and enhance customer relationships. Throughout the evolution and adoption of CRM, TEB Apps has quickly gained the interest of many companies worldwide resulting in an 800% increase within 2023 for TEB App software users due to TEBs proven ability to accelerate business growth. However, with several players within the market, competitors such as Salesforce and ZOHO have also gained commendable recognition for their software solution offerings.

A quick overview of Salesforce and ZOHO

Salesforce: Known as one of the pioneers in cloud-based CRM, salesforce offers a range of tools directed at streamlining customer service, sales, and marketing. This allows businesses to focus on the specific area they aim to scale. However, a noticeable disadvantage of Salesforce is the lack of customizable features to tailor specific business requirements, as they work alongside a wide range of different markets.

PROS

• Wide range of advanced features and customizations
• Social collaboration/ Third-party apps integration

CONS

• Lengthy boarding period
• High price to access all features / Limited features in entry-level packaging
• Lack of customizability

ZOHO CRM: CRM software comes with features from Omnichannel capabilities to pipeline management and automation, all bundled in one package. A noticeable advantage is that ZOHO allows potential users to experience their platform for free for a limited period before deciding whether they want to commit and adopt it across their organization. However, with advanced technology being introduced such as AI integration, they offer high-priced tiers to unlock these features within your packaging. This makes their price less appealing for smaller start-up companies or established businesses who want to slowly adopt CRM software without a huge upfront cost.

PROS

• Integrated gamification features & AI
• Deep feature set

CONS

• Difficult user interface
• Steep learning curves for users

Why TEB Apps is the top choice

With the increasing complexity of customer interactions and data management, businesses are now looking for more advanced and innovative solutions to stay ahead of their competition. One key factor that sets TEB Apps apart is the high level of customization and flexibility. Unlike other available CRM software, TEB Apps offers a tailored CRM solution that can be easily customized to meet the unique requirements of each business. From custom workflows to personalized dashboards and presenting centralized data of leads with tracking capabilities making your journey of maximizing conversions more efficient.

Here are some of TEB Apps' key features, and how they will benefit your business:

• Lead & Contact Management – An essential feature of a CRM solution allowing your business to manage and track leads, streamlining your sales process.

• Holistic sales dashboard – a centralized hub for your company's sales and information, presenting sales activities, KPIs, and other essential CRM metrics in a visually appealing way. This allows your sales team to quickly pinpoint required data and lead/sale insights to assist in converting leads, ultimately improving their productivity.

• Integration friendly – Our software allows the use of third-party applications that your business may require as part of your sales process. Also already includes integrated communications such as Email and calls, Document uploads, and customizable templates for quote management.

• Mobile App & Business Card Reader - TEB App mobile App is accessible through the Apple or Google Play store. Assisting out-of-office sales reps convert leads on the move, this is beneficial for door-to-door sales, physical stores, or any potential customer face-to-face. Included within our mobile app is an innovative feature, known as a business card reader (OCR) which can scan any business card automatically sending those leads over to your CRM System, reducing the time of manual input.

• On-field tracking – In collaboration with our newly updated mobile app, TEB provides on-field tracking which enables sales reps to log their attendance from the start of the day, and as they make sale enquires throughout their day the actions will be logged within the system with geographical data. This can provide your business with insights on your customers or leads in specific areas as well as allow managers to keep track of in-the-field sales reps' progress.

TEB Apps offers a comprehensive CRM solution that caters to the unique needs of modern businesses. Our wide range of features and favourable benefits of full customization to match individual business requirements, user-friendly interface, and advanced analytics with cost-effective pricing. By choosing TEB Apps, we can assist your business with elevating customer relationships, streamlining your operations, and staying ahead of the competition.

Book a demo today and choose TEB Apps for a CRM software solution that exceeds expectations and drives success!