Why is simple CRM software actually so important for business in Dubai?

Customer Relationship Management (CRM) software can be an incredibly powerful business tool – and the best CRM can bring about massive benefits, but only when it is understood, installed correctly, and used properly. For many companies, CRM software is too complex, not intuitive, and not used as a result. Today we take a look at CRM usage in Dubai and the UAE, the problems that a lot of the available CRM solutions have in common, and why you need to do your research to benefit from a simple CRM game changing solution for your business.

What is CRM usage currently like for Dubai business?

Dubai is one of the most highly competitive business markets, where there is a constant influx of new businesses and expansion of established ones due to the favourable conditions, the governmental support, and the increasing importance of the location on the world stage.

Fresh technology is innovating sales in Dubai and the Middle East, which of course has led to increased usage of CRM, Business Process Automation (BPA), and many other technologically powered tools.

Companies in the region, when looking for the best CRM systems, are often seen focusing on platforms that provide:

• Exclusive functionality for growing businesses
• Exceptional value for money
• Flexibility and an ease of usage
• Support and assistance beyond installation.

Overall, the take up and usage of CRM software in Dubai has been increasing on a year-by-year basis, and this adoption of more sophisticated tools and tech is not going to slow down any time soon.

It is a simple fact that technology, not just in Dubai and the UAE but on a wider global scale as well, is being adopted by business to drive growth and profits. CRM software for business growth is just one element of this evolution, but an important one none the less.

What are some of the key issues with a lot of CRM solutions?

With so many different CRM solutions and software to choose from, finding the best CRM software in Dubai for your business can be difficult, and some of the key issues that many businesses are facing when trying to adapt, adopt, or upgrade their CRM solution include:

• Lack of integration with CRM tool and existing programs and / or processes.
• Choosing the wrong vendor and being left with lack of support.
• Scope creep that sees insufficient functionality.
• Low user adoption within the business due to a lack of training.
• Security concerns.
• Unexpected cost increases and budget pressure.
• Insufficient data-architecture leading to outdated or inaccurate data.
• Lack of customisation options making the platform an ill-fit for business needs.
• Over-extended roll-out causing delays and problems with team performance.

Many of these issues come from CRM software that is overly complex and does not organically develop alongside the company.

In an area like Dubai and the UAE, where competition is so fierce, having delays and unexpected costs coming from processes can be extremely hard to handle and put the company at a disadvantage against competitors who have automated and integrated their processes successfully.

TEB Apps upgrades your CRM using high-powered technology and tools that integrate with your systems, and is carefully designed so that installation, training and support, and updates are as easy and available as using the platform in the first instance.

Why is simple CRM software a game changer for Dubai business?

Being able to use sophisticated and powerful data-driven tools in a simple manner can make an enormous difference for your business, allowing you to benefit from:

• Faster response times to customer enquiries and engagements.
• Reduction in errors and issues.
• Real-time updating and notifications to support teams, especially those who are directly involved with clients on the go.
• Increased collaboration between teams and locations.
• Better segmentation of data and targeting for personalisation and specific marketing to chosen customer demographics.
• Highly responsive and available analytics for forecasting and predictions.
• More reliable data security.
• Easier operations and ability for staff to work faster without risk of cutting corners or missing data.
• Increased sales.

Simplified CRM for Dubai business is a game changer in that you can do far more with your time, resources, and budget.

When you and your team can focus on the activities that bring customers and sales into your business, without worrying about whether or not the system is working properly, you are better positioned to make more of your time and your business opportunities.

What can TEB Apps do for your business to bring you the best CRM?

TEB Apps provides you with a highly sophisticated set of tools that are easy to use, easy to understand, and can be quickly and efficiently integrated into your business environment,

When you bring TEB Apps into your Dubai business, you can expect to benefit by:

• Maximising your lead conversions with automated lead assigning, real-time tracking and in-depth customer profiles to streamline your sales.
• Boosting revenue by closing more sales with automatic quote creation and simple pricing options including specification, volumetric and look-up pricing.
• Accelerating growth with streamlined automated reporting for accurate sales forecasts, enhanced team alignment and end-to-end sales automation to cut costs.

Book a demo and find out for yourself how TEB Apps can make an enormous impact in your Dubai business, and how TEB is the best CRM software for you.

At TEB we also do more than just provide you with programs, we want to help and support your business growth, which is why we are inviting you to join us on 19^th October for our Dubai CEO Meet.

Register your interest now and come join us to learn all about the new technologies coming in that will make a difference to your daily business, network with other industry peers and experts, and make connections that could change the way you work. Spaces are limited, so make sure you register now – we cannot wait to meet you!